Yes — the Teacher Plan includes a 14-day free trial so you can log real behaviors, generate reports, and use the AI Advisor before you're charged. A credit card is required to start, but nothing is billed until day 15. Cancel any time during the trial and you won't pay a thing.

The Team Plan starts at 5 teachers. If you have fewer, the Teacher Plan is the right fit — each teacher gets their own license, and you can always add a Team Plan later when your caseload grows. If you have 3–4 teachers who genuinely need to collaborate on shared students, contact us and we'll find the right fit.

Absolutely. Add a group of 5 or individual teachers any time through your account. We prorate the cost for the remaining months of your subscription so you only pay for what you use. New teachers get access immediately.

Yes. BrighterBalance is fully FERPA compliant. Student data is encrypted in transit and at rest. We never sell, share, or use student data for advertising. You own your data completely — you can export or delete it any time. We're also COPPA compliant for students under 13.

ClassDojo and PBIS Rewards are public behavior management systems — scoreboards, badges, and points visible to students and parents. BrighterBalance is a private documentation tool. No public scoring. No student-facing displays. We're built for special education and MTSS compliance, not general classroom management. A teacher using BrighterBalance is logging detailed behavioral data for IEPs and Child Find — not giving out stars.

Yes — BrighterBalance is designed as the input layer that feeds your existing MTSS platform. We export data in formats compatible with most platforms. Think of us as the tool that captures the real-time behavioral data your MTSS system needs but can't collect on its own.

Yes. For Team Plans and Organization Plans, we can issue a formal invoice payable by check or ACH. Contact us and we'll get paperwork to your AP department — we know how school procurement works.

Your subscription auto-renews at the same rate on your anniversary date. You'll receive an email reminder 30 days before renewal. You can cancel, change your plan, or add seats any time from your account dashboard — no phone calls required.

Leader AI Insights is an add-on for school leaders — principals, SPED directors, MTSS coordinators — who need visibility across their whole team without sitting in on every classroom. It surfaces patterns across students, teachers, and schools: who needs escalation, which teachers are at risk of burnout, and where your compliance gaps are. Individual teachers don't need it. It's designed for the person responsible for the whole program.

Teacher Plan subscribers get a full 30-day money-back guarantee after the trial ends. If BrighterBalance doesn't save you time in the first 30 days of your paid subscription, contact us and we'll refund every penny — no questions asked. We're confident enough in what we've built to stand behind it completely.